Wheel bearing failed @ 37000 mile NOT covered by Ford
If this is how Ford treats loyal customers it is no wonder they are in financial trouble ! Wheel bearing should not fail @ 37,000 miles. To add more insult I tried to schedule this for a recall with the dealer I bought it from two weeks earlier. The service person said he would call me back when he new he could get the parts. Two weeks later I read in the paper that the dealership was closing. I guess this would explain why he did not know when he could get the parts for a recall. The moron at Ford customer service suggested that I take it to the dealer I bought it from ! I had already told him they blew me off and I was not taking it to a dealership that was closing. I also told the customer service person had the original dealer not delayed me I would have had the vehicle in before 36,000 miles. There inaction and they want me to pay.
In 37,000 miles I had this vehicle services for recalls or failures 4 times, not to reliable. Once was for the battery cooler. Battery cooler failed ( A/C line corroded and lost the charge) and there was no alarm, nothing. I noticed the battery cooler fan running all the time. I guess if I had not noticed and the battery failed I would have been screwed by Ford again.
This vehicle also does not have a good resale value, I got $13,000 on trade for a vehicle that was 3 years old and had a $29,000 sticker. Bought a Chevrolet HHR and it cost 1/2 as much and gets better gas mileage.
I have a goal to tell 1000 people how Ford screwed me with this POS. To date I have told ~ 150 people, I am mad as hell and not going to take it anymore. Ford has pissed off the wrong person.:angry:
Original post by ctdeng0